Data Protection

Ursa88 Privacy Policy — Your Data Is Safe With Us

We respect your personal information and protect it with the highest level of security. Reading this policy will tell you what data we hold and why.

Last Updated: January 2026
SSL Encryption

All your data is secured with 256-bit SSL encryption. No third-party access is permitted.

No Sale of Data

Ursa88 never sells your personal information to third parties. This is a core commitment we stand by.

Restricted Access

Only authorized personnel can access your data, and only when necessary.

Right to Delete Data

You may request deletion of your stored data at any time.

This Privacy Policy applies to all users of ursa88 platform services. By using the platform, you agree to this policy.

1. Introduction

Ursa88 is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right, which is why our Privacy Policy is built on complete transparency — so you always know what data we collect, why we collect it, and how it is kept secure.

This Privacy Policy applies to ursa88's website, mobile app, and all associated services. It takes effect whenever you register, log in, or use any service on our platform.

We comply with international data protection laws and local regulations. ursa88's Privacy Policy is upheld with equal importance both within and outside the organization. Our goal is simple — to let you enjoy our platform with complete peace of mind.

ursa88 does not treat your data as a commodity. We protect it because you have placed your trust in us.

2. What Data We Collect

Ursa88 only collects information that is genuinely necessary for providing our services and maintaining security. We do not collect data unnecessarily. The types of data collected by category are listed below:

Data Types Example Reason for Collection
Identity Information Name, Date of Birth, National ID KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Verification & Support
Financial Information Mobile banking number, transaction history Payment Processing
Usage Data Login time, game history, bet records Service Improvement & Fraud Prevention
Device Information IP address, device model, browser Security & Technical Support

Beyond registration, we also collect certain information automatically — such as which pages you visited and how long you spent on them, or which buttons you clicked. This data is fully anonymized and used solely to improve the platform.

3. How Your Data Is Used

Ursa88 uses your information for the following purposes:

  • Account Management: For registration, login, password recovery, and account security.
  • Identity Verification: To complete the KYC process and verify your age.
  • Payment Processing: To process deposits and withdrawals securely.
  • Support Services: To respond accurately to your complaints or enquiries.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Promotions: To send you relevant offers based on your preferences (only with your consent).
  • Legal Obligations: To comply with regulatory requirements.

We never sell your data to advertising networks or use it for irrelevant marketing purposes.

4. Cookie Policy

Ursa88's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help make your experience smoother.

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze platform performance (fully anonymized).
  • Marketing Cookies: To show you relevant promotions, with your consent only.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

5. Who Your Data Is Shared With

Ursa88 never sells your information to third parties. However, data may be shared in limited circumstances:

  • Payment Processors: Solely to process transactions with providers such as bKash, Nagad, and Rocket.
  • Game Provider: Gameplay data shared with game providers on our platform.
  • Law Enforcement Agencies: When required by a court order or mandatory directive from a regulatory authority.
  • KYC Verification Provider: With approved third parties for identity verification purposes.

Only the minimum necessary data is shared in each case. All third parties are contractually bound to comply with our privacy policy.

6. How Long Your Data Is Retained

Ursa88 retains your data only for as long as necessary. All information is stored for the duration your account remains active.

  • Financial data is generally retained for up to 5 years after account closure, due to legal obligations.
  • Gameplay and betting history is deleted 3 years after account closure.
  • Analytics data is fully anonymized and may be retained for up to 2 years.
  • KYC documents are retained for a specified period in accordance with regulatory requirements.

Throughout the entire retention period, your data is protected by SSL encryption and firewall security.

7. Your Rights

Ursa88 fully recognizes and supports the following rights regarding your data:

1
Right to Access

To find out what data we hold about you, contact our support team. You will receive a response within 30 days.

2
Right to Rectification

If any of your information is inaccurate, you may request a correction. We will address it as promptly as possible.

3
Right to Erasure

You may request deletion of any data held beyond legal retention requirements.

4
Right to Object to Processing

You have every right to object to your data being used for marketing purposes.

5
Right to Data Portability

You may request your data in a portable format such as CSV.

6
Right to Lodge a Complaint

If you have a complaint regarding our Privacy Policy, you may contact our DPO directly.

8. Child Protection

Ursa88 is strictly for adults (18+). We never knowingly collect information from anyone under the age of 18.

  • Age is verified at registration and confirmed through the KYC process.
  • If an underage account is identified, it is immediately closed and all associated data is deleted.
  • Parents or guardians with concerns are welcome to contact our support team.

If you believe a minor is using our platform, please contact us immediately. We will take swift action.

9. Privacy Policy Changes

Ursa88 may update this Privacy Policy when necessary. In the event of changes, we will take the following steps:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • A summary of the changes will be displayed when you log in to the platform.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly. Previous versions are available on request from our support team.

10. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team:

[email protected]    24 Hours a Day, 7 Days a Week

We typically respond within 48 hours. For urgent matters, please reach us via live chat.

Our Security Measures

Technologies ursa88 uses to protect your data

Multi-Layer Firewall

Our servers are protected by multiple layers of firewall security. Unauthorized external access is not possible.

Two-Factor Authentication (2FA)

Enabling OTP verification at login adds an extra layer of protection to your account.

Real-Time Monitoring

Our security team monitors for suspicious activity 24/7. Any unusual login attempt is blocked immediately.

Regular Backups

Your account and transaction data is backed up daily on secure servers. There is no risk of data loss.

Privacy-Friendly Design

Our platform is built on the Privacy by Design principle — privacy is the top priority in every feature we develop.

International Standard Certification

Ursa88 adheres to international data protection standards and undergoes regular independent security audits.

Play with Peace of Mind, Stay Safe

Enjoy the best gaming experience at ursa88, knowing your data is fully protected. Join today.

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